Can I use branded packaging or inserts?

We encourage it! We’ll use branded boxes, mailers, tissue, stickers, or inserts you provide for a consistent on-brand experience.

How do you handle fragile or premium products?

We use protective packing methods and train staff to handle fragile or luxury items with care, reducing breakage and ensuring a premium brand experience.

Can you assemble custom kits, bundles, or subscription boxes?

Absolutely. We assemble custom kits, subscription boxes, and influencer/PR mailers with quality checks to ensure a polished unboxing experience.

Can you recommend packaging vendors?

Yes, we partner with trusted packaging suppliers and are happy to connect you with vendors that balance quality and cost.

Do you inspect products when receiving inventory?

Yes, we perform basic checks for damage or discrepancies. We can also implement custom quality-control steps based on your requirements.

Do you manage influencer, PR, or gifting sendouts?

We regularly handle influencer mailers, PR kits, and gifting campaigns, ensuring they’re shipped with the same attention to detail as regular orders.

Do you support international orders?

Yes, we ship globally and typically use Delivered Duties Paid (DDP) to minimize customs issues for your recipients.

Do you support urgent or last-minute deliveries?

Yes, we can arrange same-day delivery via local couriers (where available) and prioritize urgent requests.

Do you support one-time or special projects?

Yes, we manage projects like PR kits, conference supplies, influencer gifts, and seasonal campaigns alongside ongoing fulfillment.

How do you ensure accuracy and brand consistency?

We follow detailed SOPs and record a video of every order packed. You’ll have full visibility into workflows and the ability to request adjustments anytime.