Custom solutions

Custom logistics solutions to meet your exact fulfillment needs

Highline Commerce designs fulfillment and logistics operations around your unique business—not a one-size-fits-all playbook. From regulated products and hybrid B2B + DTC models to complex tech integrations, we build flexible workflows, custom systems, and scalable infrastructure that empower ambitious brands to grow without limits.

Run smoother and scale faster through personalized logistics solutions

Collaborative onboarding and solution design to ensure operational alignment

Infrastructure that scales with seasonality, SKU count, and fulfillment volume

Dedicated account teams who understand your operations and goals

Custom integrations with your ERP, WMS, or CRM

Flexible workflows and fulfillment models tailored to your product and processes

Custom solutions we’ve delivered

From high-touch products to complex tech stacks, we’ve helped brands unlock logistics at scale.

  • Custom SOPs and workflows for regulated, fragile, or high-value goods
  • API integrations with ERPs for custom order flows, and inventory syncs
  • Hands-on onboarding and process mapping across teams and systems
  • Dedicated escalation paths and priority support for complex operations
  • Multi-node fulfillment strategies across NYC, ATL, OH and beyond
  • Hybrid B2B and DTC shipping models with flexible routing rules
  • Solutions designed for verticals like health, beauty, electronics, and subscription boxes
COMMON QUESTIONS

Custom solutions FAQ

See our General FAQs for more information on how Highline Commerce works.

What if our needs change over time?

That’s what we’re built for. We revisit workflows regularly and can evolve your setup as your business grows or pivots.

Do you offer custom packaging?

Yes—we can use your custom boxes, mailers, gift notes, and inserts to maintain your brand’s look and feel from checkout to doorstep.

How do you manage onboarding for complex setups?

We assign a dedicated team to map out your workflows, create SOPs, and run side-by-side tests until we have full operational alignment.

What kinds of businesses benefit most from custom solutions?

Brands with unique operations, regulatory requirements, or non-standard fulfillment workflows—like B2B+DTC, regulated SKUs, or complex tech stacks—get the most value from our custom solutions.

Let us take it from here

Our mission is to take care of fulfillment, so you can focus on what’s most important: growing your e-commerce brand to it’s fullest potential.

image of woman in storeroom