Reverse logistics and returns management made simple
Highline Commerce takes the pain out of returns with workflows designed for emerging eCommerce brands. From inspections and restocking to sustainable disposition and integrations with platforms like Loop or Happy Returns, we manage reverse logistics in order to protect your margins, reduce waste, and keep customers happy.
Hand off returns to a partner who understands early stage e-commerce brands
Returns don’t have to be a headache—for you or your customers. At Highline Commerce, we simplify reverse logistics and make it work for your brand, your product, and your customer experience.
Whether you’re using a third-party returns platform like Loop or Happy Returns—or none at all—we’ve got you covered. Our team has built simple, no-cost return solutions that work for brands without a returns portal, and we’re happy to help you implement a system that fits your stage and needs.
From inspection and restocking to sustainable disposition and customer-friendly flows, we handle reverse logistics with the same care and flexibility we bring to every part of your fulfillment experience.
Run smoother and scale faster through personalized logistics solutions
Experience with diverse product categories and customer profiles
Restocking, triage, and sustainable disposition to protect margins and reduce waste
Full support for third-party integrations (Loop, Happy Returns, etc.)
No need for a returns portal—we offer simple, effective in-house tools
Frictionless return workflows tailored to your brand and your support team
How we make sure your returns get done right
Our reverse logistics process is built to simplify returns management for e-commerce brands. With customized RMA workflows, detailed inspections, and automated restocking, we make sure every return is handled accurately.
- RMA (Return Merchandise Authorization) workflows, customized to your ops
- Triage and inspection to determine restock, refurbish, or dispose
- Automated inventory restocking and status updates
- Sustainable disposition options: recycling, donation, or resale prep
- Return-to-vendor coordination when needed
- Hands-on support from our team—no ticketing systems or black boxes
Returns FAQ
See our General FAQs for more information on how Highline Commerce works.
We work with you to determine the right disposition path—whether that’s donation, recycling, return-to-vendor, or something else.
Yes—our team performs quality checks on returned items, triages each return, and restocks anything in good condition directly back into your inventory.
Not at all. We can integrate with those tools if you're already using them, but we also offer a simple, no-cost returns solution that works well for early-stage brands.
Let us take it from here
Our mission is to take care of fulfillment, so you can focus on what’s most important: growing your e-commerce brand to it’s fullest potential.
