Warehousing & fulfillment for emerging e-commerce brands
Hand off warehousing & fulfillment to a partner who understands the needs of early-stage e-commerce brands.
Go beyond pick, pack, and ship with hands-on support tailored to your brand’s needs
At Highline Commerce, we specialize in helping early-stage brands scale. Our warehousing and fulfillment services are built to meet your evolving needs from day one—and to grow with you.
With strategically located warehouses, in Brooklyn, Atlanta, and Dayton (with more on the way soon) we enable fast, affordable delivery to your key markets. You’ll also get real-time transparency where it counts—videos of every order, live inventory tracking, and instant syncing with Shopify and other platforms.
As an early-stage brand, your SOPs for packaging and fulfillment may change as you grow—and we’re built to help you adapt. Whether it’s refining kitting workflows, troubleshooting inventory quirks, or tackling tasks outside the scope of traditional 3PLs, we’ve got you covered.
We’re not just a vendor—we’re an extension of your team. We are on Slack with all of our brands, and you know the team that is actually working on your brand. We’d encourage you to meet them in person by swinging by the warehouse. Whether you're a brand that is just getting started, or a brand further along and sending 3,000 orders a day, we handle the logistics so you can focus on building your brand.
Run smoother and scale faster through personalized logistics solutions
In-person access for QA/QC, product pulls for pop-ups, and last-minute PR need
Economies of scale on shipping, packaging, and freight to lower costs as you grow
Real-time inventory visibility through systems that sync directly with your storefront
Reliable pick, pack, and ship execution to protect your brand experience
Custom kitting, bundling, and assembly to create unique product offerings
How we make sure your warehousing & fulfillment get done right
Special touches require operational precision. Our team follows detailed SOPs and cross-checks every step so your packaging, kitting, or relabeling is done right the first time.
- We scan each item twice before shipping out, which limits potential mis-ships.
- We ship each order under a camera to prevent fraud, or see where an error could have occurred (and proactively prevent future errors).
- We create a client-specific SOP for each new brand, to ensure we have clear documentation to follow.
- We do status calls with our brands as needed, when slack isn’t enough.
- We check in regularly on slack for any orders that we cannot ship due to OOS, or various Order Holds.
- SKU-level inventory tracking based on specific locations within the warehouse.
- You have access to the team who is doing the work - we can adjust as needed.
Warerhousing & fulfillment FAQ
See our General FAQs for more information on how Highline Commerce works.
Absolutely. We have an Open Door Policy—clients are welcome to stop by our Brooklyn facility anytime to meet the team and walk the floor.
We “receive” your inventory when you ship it to us, where we count the inventory and assign it to a location. If there are any discrepancies against what you order - we will alert you as soon as part of our receiving process. We will deduct inventory as we ship it automatically. Inventory is real time, you can see what is assigned to an order, what’s been picked, what hasn’t been picked, and are able to see all of this in our dashboards.
We integrate with Shopify, Amazon, Tik Tok, Walmart, WooCommerce, and most major e-commerce platforms through robust middleware systems. Check out our full list at packiyo.com/apps
Yes—we can use your custom boxes, mailers, gift notes, and inserts to maintain your brand’s look and feel from checkout to doorstep.
We use a collection of different mail carriers including USPS, UPS, Fedex, Amazon, Veho, On Trac, Jitsu, Uni Uni, Doordash, etc to get the best service for the best rate. We encourage our brands to rate shop in order to save on postage costs.
Yes, we offer international shipping. Today we use Flavorcloud and Passport Shipping to enable frictionless DDP deliveries without any concern over the end cost, or unexpected duty/customs fees.
Let us take it from here
Our mission is to take care of fulfillment, so you can focus on what’s most important: growing your e-commerce brand to it’s fullest potential.
