Value added services for early stage e-commerce brands
Elevate your customer experience with Highline Commerce’s flexible value-added services (VAS). From custom kitting, influencer and PR packaging, and gift notes to relabeling, returns processing, and retail prep, our team helps you deliver the unique touches that set your brand apart—without slowing down fulfillment.


Flexible services designed to enhance your brand
Building a great brand goes far beyond standard fulfillment. That’s why we offer flexible value-added services (VAS) designed to help early-stage and scaling e-commerce brands deliver unique, memorable customer experiences—without adding operational complexity.
From influencer kits and custom kitting to gift note inclusion and last-second relabeling, our team is equipped to take on the kinds of custom touches and special projects most 3PLs can’t (or won’t). We operate with agility and transparency—no static status quo, and no rigid playbooks that limit what’s possible.
Whether you’re launching a new product, prepping a subscription box, or sending out influencer kits, we provide agile, transparent support that most 3PLs can’t match.

How we make sure your value-added services get done right
Special touches require operational precision. Our team follows detailed SOPs and cross-checks every step so your packaging, kitting, or relabeling is done right the first time.
- Fast turnaround and clear pricing so you’re never left guessing
- Custom SOP creation and approval for every VAS workflow
- Project-based QA/QC checks to verify accuracy and presentation
- Dedicated kitting zones and teams within the warehouse to avoid fulfillment delays
- Photo or video confirmation on high-touch or high-value projects
- Slack check-ins and approvals for one-off or urgent needs
Value added services FAQ
See our General FAQs for more information on how Highline Commerce works.
Yes. We’ll walk you through a sample packout in person, via video, or with photo confirmation before launching any VAS workflow.
Yes. We’ll walk you through a sample packout in person, via video, or with photo confirmation before launching any VAS workflow.
Pricing depends on the complexity and time required, but we offer simple, transparent rates and can provide a quote for one-off or recurring projects.
Absolutely. We regularly support brands with press mailers, seeding programs, and one-off influencer shipments.
We can handle everything from basic bundling to fully custom kits with tissue paper, gift notes, inserts, and branded packaging.
Let us take it from here
Our mission is to take care of fulfillment, so you can focus on what’s most important: growing your e-commerce brand to it’s fullest potential.
