Value added services

Value added services for early stage e-commerce brands

Elevate your customer experience with Highline Commerce’s flexible value-added services (VAS). From custom kitting, influencer and PR packaging, and gift notes to relabeling, returns processing, and retail prep, our team helps you deliver the unique touches that set your brand apart—without slowing down fulfillment.

Run smoother and scale faster through personalized logistics solutions

Gift notes, PR kits, and influencer packaging to elevate your customer experience

Special event prep—from trade shows to subscription boxes to holiday drops

Returns processing, inspection, and resale prep to recover more value from inventory

Barcoding and SKU prep for DTC and retail readiness

Relabeling, rebagging, and repackaging for last-minute changes or noncompliant product

Custom kitting, bundling, and assembly to create unique product offerings

How we make sure your value-added services get done right

Special touches require operational precision. Our team follows detailed SOPs and cross-checks every step so your packaging, kitting, or relabeling is done right the first time.

  • Fast turnaround and clear pricing so you’re never left guessing
  • Custom SOP creation and approval for every VAS workflow
  • Project-based QA/QC checks to verify accuracy and presentation
  • Dedicated kitting zones and teams within the warehouse to avoid fulfillment delays
  • Photo or video confirmation on high-touch or high-value projects
  • Slack check-ins and approvals for one-off or urgent needs
COMMON QUESTIONS

Value added services FAQ

See our General FAQs for more information on how Highline Commerce works.

Do you offer these services for both DTC and wholesale orders?

Yes. We’ll walk you through a sample packout in person, via video, or with photo confirmation before launching any VAS workflow.

Can I approve the packaging or kitting process before it goes live?

Yes. We’ll walk you through a sample packout in person, via video, or with photo confirmation before launching any VAS workflow.

How do you price value-added services?

Pricing depends on the complexity and time required, but we offer simple, transparent rates and can provide a quote for one-off or recurring projects.

Can I send PR kits or influencer mailers from your warehouse?

Absolutely. We regularly support brands with press mailers, seeding programs, and one-off influencer shipments.

What kind of custom kitting do you support?

We can handle everything from basic bundling to fully custom kits with tissue paper, gift notes, inserts, and branded packaging.

Let us take it from here

Our mission is to take care of fulfillment, so you can focus on what’s most important: growing your e-commerce brand to it’s fullest potential.

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